People won’t stay long at your Website if it’s not user-friendly. You can make a tremendous investment in web design and still not win any prizes for usability — the bottom line for any Website.

This one-day seminar gives you practical tips and techniques to write effectively for your company’s intranet or Internet site.

Since our Icon-based Analytical System is a key part of this workshop, you learn exactly what’s important for you. Getting written feedback on your writing and receiving one-to-one coaching ensures a meaningful training experience.

Feedback from Clients

Our clients have rated Writing for the Web 4.6 on a 5.0 scale. Here’s what they’ve said:

    The personal coaching was invaluable.”
    “I have been writing for years, but I learned a lot of tips that will make a big    difference.”
    “Awesome class! I learned much more than I expected.”

Highlights

Sounding “real.”

  • How can you make the most of a “you” approach?
  • Why is a conversational style important? What’s considered too casual?
  • How can you turn technical details into plain English?
  • What’s passive voice? Should you ever use it?

Making it Easy

  • How does sentence length contribute to clarity?
  • What do usability engineers advise?
  • How can you use screen real estate effectively?
  • When should you use links?
  • How is web writing different from printed material?

Respecting Your User’s Time

  • What do users want when they’re reading on the screen?
  • How do they use the information you provide?
  • What are the advantages of the inverted pyramid?
  • When is storytelling appropriate?

Catching Mistakes

  • How do users react to typos and typical errors?
  • What are the best methods to use when you’re proofreading?

Take-home Materials

  • Writing for the Web
    The perfect-bound, softcover course workbook includes examples of effective and ineffective web writing, plus exercises and editing guidelines.
  • Beyond Word(s)—What Your Grammar Checker Doesn’t Tell You
    This CD-ROM grammar guide offers plain English explanations, with hundreds of business examples.
  • Job Aid
    This pocket-sized card serves as a quick recap of effective web writing techniques.



     
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