The Writing Exchange is a training and consulting firm specializing in written business communication. E-mail is a major focus in all of our services and products.

Our seminars, books, CDs and consulting help your organization:

• Increase productivity.
• Strengthen the image you project in e-mails, letters, reports and proposals.
• Get the results you want.
• Treat your customers with warmth and respect.

We enjoy delighting our clients! You can expect us to go out of our way to help you accomplish your objectives.

In the Spotlight

The Writing Exchange Business Style Guide CD-ROM
A good thing just got better! The Writing Exchange’s popular Business Style Guide is now available in electronic format and is easier and faster to use than ever. Our new PDF version, compatible with both Macs and PCs, allows you to find quickly any desired topic by clicking a “bookmark” or by selecting an item of interest from the table of contents or the index. You can use this CD as a companion to your existing word-processing software, switching back and forth as needed. Click here to learn more about the Business Style Guide and to order free excerpts.

E-mail Success for Sales
This half-day seminar plus personalized feedback on your e-mails is a perfect complement to a sales meeting. Since our Icon-based Analytical System™ is a key part of this seminar, people learn exactly what’s important for them.

The E-mail Companion™
Hundreds of handy tips can be right by your side when you attach this slim user's guide to your computer monitor or laptop. Volume discounts are available.

Three for Two at our Public Seminars in New York
When you enroll two people in one of these one-day writing seminars, a third person attends free.